UK LAST ORDERS


CHRISTMAS

Time is of the essence – receive your outfit in time for Christmas and order on or before:

21st Dec for Standard Delivery

22nd Dec for Next Day Delivery


NYE

Celebrate in style – receive your outfit in time for NYE and order on or before:

28th Dec for Standard Delivery

29th Dec for Next Day Delivery

Or search through these topics...

  • Top 5 Frequently Asked Questions
      • Delivery
      • Returns
      • Where is my order?
        Track your order here

        Enter your order number. Pssst...It's on your order confirmation or dispatch email

        Your order could be in a couple of places: our warehouse, awaiting dispatch, with the courier on its way with the courier, or delivered. Got a dispatch email? Good news, it's on its way. You can track your order at the top of this page using your order number. If you haven't got your dispatch email (don't forget to check those junk folders) your order is waiting to leave us. Once you have the dispatch email you can track it via the link in the email or by using the track my order section at the top of this page.

        If you don't have your order number with you, you can get it by logging into your account here and then by going to 'Order History'.

        Northern Ireland

        Some deliveries to Northern Ireland will be shipped via the Republic of Ireland, this is nothing to worry about and happens due to the ferry connection that our carrier uses.

      • Why is my order late?

        Are you sure it’s late? Please double check the delivery option you selected, cut off times for ordering and the date which we said it will be delivered by. You can check delivery timescales here. If it's after 8pm on that date then it’s late. If it's before the advised delivery date and you've had your dispatch email, then it’s on its way. Your delivery date has to have passed for us to be able to investigate where your order is. On rare occasions we do come up against a bump in the road. If your delivery date has passed, please contact here and have your order number ready.

      • Why was my order cancelled?

        If you've placed an order and received a cancellation email from us, we're really sorry. This will usually be because the stock wasn't in the warehouse when we processed your order. You'll get a cancellation email and a refund via the original payment method used. The refund may take up to 7 days - this is the banking process and not something we can speed up.

      • Can I cancel or edit my order?

        Unfortunately we're unable to make any changes to your order once placed as it’s processed immediately at the warehouse. You’ll need to place another order or return any unwanted items.

      • I received a faulty item what do I do?
      • How do I return?

        Extended Christmas Returns Period Orders placed between 4th Nov 2021 - 24th Dec 2021 have until 31st Jan 2022 to return.

        UK & INTERNATIONAL RETURNS

        Extended Christmas Returns Period Orders placed between 4th Nov 2021 - 24th Dec 2021 have until 31st Jan 2022 to return.

          UK & Ireland returns are FREE using the returns portal.

          For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please use a trackable service and keep your proof of postage receipt until after your refund is processed.

          You've got 30 days to send something back to us from the day you receive it.

          START A RETURN
        • 1

          Repack your items.

        • 2

          Log in to our returns portal by clicking the ‘start return’ button. You will need your order number to start so please make a note of it before continuing.
          (Your order number can be found in your ‘my account’ section, on your order confirmation email or on your delivery label on the bag, it starts 2 – 3 letters followed by 9 digits)

        • 3

          Select your preferred return option (Print returns label at home or in store options).

        • 4

          Once you have processed your return in the portal you're ready to post it off! Make sure you keep proof of postage!

        • 5

          Keep an eye on your return tracking. You'll get an email once we receive your returned item.

        We've gone paperless! You'll no longer receive a delivery note in your parcel.

        For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place.

        Please visit FAQs for more information.

      • I don't have the invoice from my parcel, can I return?

        We've gone paperless! You'll no longer receive a delivery note in your parcel. Use the returns portal to get your trackable returns label.

        Ready to Return? Click here

      • I am outside of the returns policy, can I return?

        Extended Christmas Returns Period Orders placed between 4th Nov 2021 - 24th Dec 2021 have until 31st Jan 2022 to return.

        You've got 30 days to send something back to us from the day you receive it. Unfortunately we cannot accept returns after this time.

        Ready to Return? Click here

      • I don't have the original packaging, can I return?

        Yes, just pop your items in something non see-through, sealable & waterproof.

        Ready to Return? Click here

      • When will I receive my refund?

        A typical refund will take up to 21 days, that’s 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system.

        If you are using Royal Mail, Hermes or Collect+ the tracking will show it delivered to our nearest distribution centre. It can be up to 7 days from this point for item to be received into the Warehouse warehouse, where it will be processed and refunded. You will receive an email when this has happened, from this it’s up to 7 days to show in your bank statement, this is dependent on your banks processing time.

        If you paid for your order with a gift voucher or store credit, this will be credited back to your Warehouse account. Please note that the gift voucher or store credit amount will be refunded first on all returned orders where a gift voucher or store credit has been used.

        We’ll be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund.

        All returns are quality checked – items should be returned in a new and unused condition with labels attached and, wherever possible, sent back in the original packaging. Refunds will not be given if they do not comply with our returns policy.

        If you've waited more than 28 days with no email from us, please get in touch by going to the Contact Us tab on this page.

         
  • Orders & Delivery
    • Where is my order?
      Track your order here

      Enter your order number. Pssst...It's on your order confirmation or dispatch email

      Your order could be in a couple of places: our warehouse, awaiting dispatch, with the courier on its way with the courier, or delivered. Got a dispatch email? Good news, it's on its way. You can track your order at the top of this page using your order number. If you haven't got your dispatch email (don't forget to check those junk folders) your order is waiting to leave us. Once you have the dispatch email you can track it via the link in the email or by using the track my order section at the top of this page.

      If you don't have your order number with you, you can get it by logging into your account here and then by going to 'Order History'.

      Northern Ireland

      Some deliveries to Northern Ireland will be shipped via the Republic of Ireland, this is nothing to worry about and happens due to the ferry connection that our carrier uses.

    • Delivery options & times

      FREE STANDARD DELIVERY ON ORDERS OVER £40


      Delivery option Delivery times Delivery cost
      UK Standard Delivery Up to 10 working days. £4.99 per order
      UK Next Day Delivery Order before
      8pm
      , Sunday to Friday or
      7pm
      Saturdays.
      £4.99 per order
      Hermes Standard Parcel Collection Up to 10 working days. Find out more £4.99 per order
      Hermes Next Day Parcel Collection Arriving in shops between 12pm and 5pm if ordered before
      8pm
      , Sunday to Friday or
      7pm
      Saturdays.
      £4.99 per order
      Inpost Next Day Locker Collection (Contact-free) Collection next day if ordered before
      8pm
      , Sunday to Friday. Orders placed on Saturday will be delivered Monday.
      £4.99 per order
      DPD Precise Delivery Select your preferred day and DPD will text you to organise a 1hr delivery slot between 11am-5pm £5.99 per order
      Asda Next Day Parcel Collection Collection next day if ordered before
      8pm
      , Sunday to Friday only.
      £4.99 per order

      Please note: postcode restrictions apply, for more details click here.

    • Coronavirus (COVID-19) – Have any precautions been put in place?

      Warehouse is operating business as usual and we are working closely with couriers to ensure all deliveries arrive on time. The wellbeing of our customers is a top priority and all necessary precautions are being taken to ensure the safety of both customers and couriers during this time, including contact-free deliveries. See further details here. You can also select contact-free lockers via Inpost Next Day 24/7 Locker Collection. Stay safe!

    • Why is my order late?

      Are you sure it’s late? Please double check the delivery option you selected, cut off times for ordering and the date which we said it will be delivered by. You can check delivery timescales here. If it's after 8pm on that date then it’s late. If it's before the advised delivery date and you've had your dispatch email, then it’s on its way. Your delivery date has to have passed for us to be able to investigate where your order is. On rare occasions we do come up against a bump in the road. If your delivery date has passed, please contact here and have your order number ready.

    • Missing item(s) from my order?

      If you are missing 1 or more of the items you have ordered it may be down to the following:

      - You may have not added it to your basket, please check your order confirmation and descriptions for the product you think may be missing.

      - The item you are missing may have been out of stock, please check your emails (including junk/spam) to see if you have been sent a mail about this. The rest of your order will have been shipped.

      - If it is a small item, please check in and amongst the other products in case it is hiding.

      - You placed a large order which could mean your items are arriving in more than 1 bag, please check your dispatch email for more than 1 tracking link where you can find an update.

      If none of the above apply and you are still missing your item please contact our Customer Service team within 14 days of your order being delivered and they’ll be happy to help.

    • Why was my order cancelled?

      If you've placed an order and received a cancellation email from us, we're really sorry. This will usually be because the stock wasn't in the warehouse when we processed your order. You'll get a cancellation email and a refund via the original payment method used. The refund may take up to 7 days - this is the banking process and not something we can speed up.

    • Can I cancel or edit my order?

      Unfortunately we're unable to make any changes to your order once placed as it’s processed immediately at the warehouse. You’ll need to place another order or return any unwanted items.

    • Can I exchange an order?

      Unfortunately we don't offer exchanges. Simply return your item(s) and reorder for a replacement. Your refund will be processed once we've received your unwanted items.

    • My tracking is showing that my parcel is being returned to sender

      The carrier has been unable to deliver your parcel to you (you may not have been in or they might not have been able to gain access to your property). If your tracking is showing as being returned to us you can wait for your parcel to come back and we will give you a refund when it does. A typical refund will take up to 21 days, that’s 14 days for the parcel to arrive back at our warehouse and us processing with up to 7 days for it to make its way through the banking system.

      If the carrier was unable to deliver this time it may be worth considering when you next order to use an alternative delivery address where you know someone will be able to receive the parcel or selecting an alternative delivery option at checkout e.g. time specific delivery or locker collection if offered in your delivery location.

  • Returns & Refunds
    • How do I return?

      Extended Christmas Returns Period Orders placed between 4th Nov 2021 - 24th Dec 2021 have until 31st Jan 2022 to return.

      UK & INTERNATIONAL RETURNS

      Extended Christmas Returns Period Orders placed between 4th Nov 2021 - 24th Dec 2021 have until 31st Jan 2022 to return.

        UK & Ireland returns are FREE using the returns portal.

        For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please use a trackable service and keep your proof of postage receipt until after your refund is processed.

        You've got 30 days to send something back to us from the day you receive it.

        START A RETURN
      • 1

        Repack your items.

      • 2

        Log in to our returns portal by clicking the ‘start return’ button. You will need your order number to start so please make a note of it before continuing.
        (Your order number can be found in your ‘my account’ section, on your order confirmation email or on your delivery label on the bag, it starts 2 – 3 letters followed by 9 digits)

      • 3

        Select your preferred return option (Print returns label at home or in store options).

      • 4

        Once you have processed your return in the portal you're ready to post it off! Make sure you keep proof of postage!

      • 5

        Keep an eye on your return tracking. You'll get an email once we receive your returned item.

      We've gone paperless! You'll no longer receive a delivery note in your parcel.

      For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place.

      Please visit FAQs for more information.

    • When will I receive my refund?

      A typical refund will take up to 21 days, that’s 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system.

      If you are using Royal Mail, Hermes or Collect+ the tracking will show it delivered to our nearest distribution centre. It can be up to 7 days from this point for item to be received into the Warehouse warehouse, where it will be processed and refunded. You will receive an email when this has happened, from this it’s up to 7 days to show in your bank statement, this is dependent on your banks processing time.

      If you paid for your order with a gift voucher or store credit, this will be credited back to your Warehouse account. Please note that the gift voucher or store credit amount will be refunded first on all returned orders where a gift voucher or store credit has been used.

      We’ll be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund.

      All returns are quality checked – items should be returned in a new and unused condition with labels attached and, wherever possible, sent back in the original packaging. Refunds will not be given if they do not comply with our returns policy.

      If you've waited more than 28 days with no email from us, please get in touch by going to the Contact Us tab on this page.

       
    • How long do I have to return?

      Extended Christmas Returns Period Orders placed between 4th Nov 2021 - 24th Dec 2021 have until 31st Jan 2022 to return.

      You've got 30 days to send something back to us from the day you receive it. Unfortunately we cannot accept returns after this time.

      Ready to Return? Click here

    • I don't have the original packaging, can I return?

      Yes, just pop your items in something non see-through, sealable & waterproof.

      Ready to Return? Click here

    • Can I return more than one order in the same parcel?

      Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund.

      Ready to Return? Click here

    • I can't see the refund on my bank statement

      Refunds may show up in a couple of places:

      1. Normally it shows on the day of refund confirmation by us (or up to 7 days after this date depending on your bank’s processing times) 2. If its not there, try looking back to the date when you bought the items – some banks now highlight the refund credit against the initial debit date (or up to 7 days after this date depending on your bank’s processing time)

      If you still can’t see it, give us a shout on the Contact Us Section.

       
    • Can I exchange instead of a refund?

      Unfortunately we don’t offer exchanges. Simply return your item(s) and reorder for a replacement. Your refund will be processed once we've received your unwanted items.

    • Have you received my returned item(s)?

      It can take up to 14 days from the date of your return for your parcel to be delivered back to our warehouse and processed.

      On receiving your return the next step is for us to check the item(s). Once our checks are complete we’ll refund back to your payment method. The funds should appear on your bank statement in up to 7 working days (how long depends on your card issuer).

      We’ll make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund.

    • Do you refund the delivery charge?

      We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. You can cancel your contract here. If you decide to keep one of the items, you need to pay for delivery. We don't refund delivery charge for those countries listed outside of the EEA.

       
    • There is no returns label in my parcel, how do I return?

      We've gone paperless! You'll no longer receive a delivery note in your parcel. Use the returns portal to get your trackable returns label.

      Ready to Return? Click here

    • Returns policy

      Returns

      1. OUR RETURNS POLICY

      If you are a customer in the European Economic Area (EEA), you get 14 calendar days to cancel your order because you have changed your mind. This two week cancellation period starts from the day you have received all of the items in your order. Find out how to return your item(s) at number 4.

      If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund.

      Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. If this happens to you and you think we’ve made a mistake, you can Contact Us and we will discuss the matter with you further.

      2. FAULTY GOODS

      Please return your item(s) to us within 60 days after finding the fault, and remember to get in touch before returning. You can do this by going to our Customer Care Hub here and go to the 'Contact Us' section and a member of our team will look into it.

      Please don’t use any faulty items after finding the fault, or we may not be able to provide a refund.

       

      For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, and swimwear or lingerie if the seal has been broken or is no longer in place.

      3. CANCELLING A CONTRACT UNDER THE CONSUMER CONTRACTS REGULATIONS

      If you’re a customer in the EEA, you get 14 days to cancel your contract with us

      This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). You’ll need to write to us with notice of your cancellation – just fill out this form where you’ll also find details on how to return your item(s).

      There are a couple of other ways to cancel your contract with us. You’ll find these alternative methods below:

      Email us: customerservices@warehousefashion.com

      Write to us via post: Warehouse, PO Box 553, Burnley, BB11 9GD

      If you’re cancelling your contract with us but have already received your order, you’ll need to return the item(s) to us, see how to do this below. You'll then receive a full refund as per the policy above.

      Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken.

      All returns are quality checked – items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Refunds will not be given if they do not comply with our returns policy.

       
      4. HOW TO RETURN AN ITEM & HOW MUCH DOES IT COST?

      UK & INTERNATIONAL RETURNS

      Extended Christmas Returns Period Orders placed between 4th Nov 2021 - 24th Dec 2021 have until 31st Jan 2022 to return.

        UK & Ireland returns are FREE using the returns portal.

        For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please use a trackable service and keep your proof of postage receipt until after your refund is processed.

        You've got 30 days to send something back to us from the day you receive it.

        START A RETURN
      • 1

        Repack your items.

      • 2

        Log in to our returns portal by clicking the ‘start return’ button. You will need your order number to start so please make a note of it before continuing.
        (Your order number can be found in your ‘my account’ section, on your order confirmation email or on your delivery label on the bag, it starts 2 – 3 letters followed by 9 digits)

      • 3

        Select your preferred return option (Print returns label at home or in store options).

      • 4

        Once you have processed your return in the portal you're ready to post it off! Make sure you keep proof of postage!

      • 5

        Keep an eye on your return tracking. You'll get an email once we receive your returned item.

      We've gone paperless! You'll no longer receive a delivery note in your parcel.

      For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place.

      Please visit FAQs for more information.

      5. HOW LONG DOES IT TAKE TO PROCESS MY RETURN?

      It can take up to 14 days from the date of your return for your parcel to be delivered back to our warehouse and processed.

      On receiving your return the next step is for us to check the item(s). Once our checks are complete we’ll refund back to your payment method. The funds should appear on your bank statement in up to 7 working days (how long depends on your card issuer).

      We’ll make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund.

      6. CAN I HAVE AN EXCHANGE INSTEAD OF A REFUND?

      Unfortunately we don’t offer exchanges. Simply return your item(s) and reorder for a replacement. Your refund will be processed once we've received your unwanted items.

  • Brexit
    • Will I need to pay duty or tax on my order?
    • The tracking shows that my parcel is in another country?
    • My parcel shows that it is being checked by customs?
    • I don’t have a printer; how do I return?
    • Will I be charged export fees to send an item back from Europe to the UK?
    • My parcel is in the Republic of Ireland but I live in Northern Ireland?

      Some delivers to Northern Ireland will be shipped via the Republic of Ireland, this is nothing to worry about and happens due to the ferry connection that our carrier uses.

  • Payments & Promotions
    • Promotions & discounts

      If you have a promo code/discount code please enter it at the billing and payment step of the checkout – it can’t be applied on an order that has already been placed.

      Having issues redeeming your discount?

      • - Your code might have expired.
      • - You can only use one code at a time.
      • - Some of our codes only work when you select a specific delivery option such as our next-day delivery service.
      • - Double check you haven't mistyped the code.
      • - Check you've only picked products valid in the promotion.
    • How can I pay for my order?

      Payment options

      We accept the following payment cards: Visa, Visa Debit, MasterCard, Maestro, Electron, American Express, PayPal.

      Please note: All payments must be made online when placing your order. We do not have the ability to place an order on your behalf.

      When you reach the final billing page and submit your order, we will immediately contact your bank or card issuer for authorisation to take payment from your account.

      Gift Vouchers

      If you've been gifted a Warehouse voucher/gift certificate, then please contact customer service.


       

      APPLE PAY – FAQ 

       

      Yay for Apple Pay! You can now pay for your orders with Apple Pay using a Visa, Mastercard or American Express Card on all devices which support Apple Pay*.

       

      How to Pay:

      It’s simple! Make sure you have Apple Pay set up on your device. Then, all you need to do is add the items to your basket, choose your preferred delivery option and then when you reach checkout, select the Apple Pay option as your payment method.

       

      Once you’re happy with your order tap the Touch ID**  or glance at your iPhone for Face ID and pay!

       

      Once the order has successfully gone through you will then be sent an order confirmation email.

       

      Please note, you won't be able to select Apple Pay if you've applied a gift voucher. 

       

       

      *If you are using Apple Pay on a Mac device, this payment option will only be available on Safari whilst using the Mac OS Sierra operating system.

      **If you have a Mac with Touch Bar, you will be able to verify your payment using the Touch ID sensor on your MacBook Pro keyboard. If not, you will need to make sure your phone or Apple watch is nearby in order to verify them remotely. 


      Pay In 3 Payments

      Shop now and pay later in three equal payments that let you spread the cost of your purchase, with no added charges.

      Pay nothing extra. Three equal payments are automatically collected every 30 days from your debit or credit card. The total amount charged to your card is no greater than if you simply paid for the entire purchase up front (provided the agreed payment schedule is followed).

      All you need is:

      An UK bank account

      To be over 18 years of age

      A UK residents address

      For a full list of FAQs please click here

      Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford your monthly repayments on time. For any more info just click here as Klarna are right on hand for quick and simple, self service solutions.

      Oasis acts as an introducer and not a lender of unregulated credit products provided [exclusively] by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply. Please note that the following products are not regulated by the FCA: [Pay in 30 days and Pay in 3 instalments]

      Customer Service

      For customer service queries you can contact the Klarna customer service team here

      See here for further information about Klarna.


      Get it now. Pay it in 6. Interest free. Easy.

      Pay for your purchases over 6 automatic weekly payments on the day of your choice, interest free.

      Pay nothing extra. If you make repayments on time, you'll only ever pay the price of the item you've purchased. The only fees that may apply are late fees for missed payments.

      Simply select Laybuy as your payment method at checkout.

      All you need is:

      1. A UK credit or debit card
      2. To be over 18 years of age
      3. A UK residents address

      For a full list of FAQs please click here

      Please see here for Laybuy Terms and Conditions.


      Shop Now. Wear Now. Pay It In 4

      Pay for your purchases over 4 automatic fortnightly installments.

      Pay nothing extra. If you make repayments on time, you'll only ever pay the price of the item you've purchased. The only fees that may apply are late fees for missed payments.

      Select Clearpay as your payment method at checkout.

      All you need is:

      1. A UK credit or debit card
      2. To be over 18 years of age
      3. A UK residents address
      4.  

      Customer Services

      Clearpay Customer inquiries will be addressed by the Customer Support team here:help.clearpay.com

      For a full list of FAQs please click here

      Clearpay lends you a fixed amount of credit to allow you to pay for your purchase over 4 instalments, due every two weeks. To be eligible for credit from Clearpay, you must be a permanent UK resident (excl Channel Islands), aged 18+. Further eligibility criteria and T&Cs' apply.

      Clearpay Finance Ltd. Make sure you can make your repayments on time by each due date to avoid late fees. Not paying on time will lead to a late fee of £6 and, if your order is worth more than £24, a further late fee of £6 if it is still overdue after 7 days. The total amount of late fees you may be charged will depend on your order value. If you fail to pay on time, your Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future.

      We encourage you to use Clearpay responsibly.

    • Payment issues

      Payment Error

      If you're experiencing error messages when making a payment, firstly, make sure you have inputted the correct details. Contact your bank to ensure there are no problems with the card. After this, please contact us by going to 'contact us' tab on this page to submit details and we will investigate further. To help us solve the issue for you, please include as many of the following details as possible:

      • -What operating system you use (e.g. iOS, Android, Windows Vista, Mac OS X)
      • -What Internet Browser you are using or if via our App (e.g. Internet Explorer 8, Firefox, Safari, Chrome)
      • -What payment method you were trying (e.g. PayPal, Visa)
      • -A description of the problem and what time the problem occurred
      • -If you get an error message, please include it in your message to us

      Payment Declined

      If your credit or debit card was declined, check to see if your card is expired, out of date or your card billing address is different to the billing address on your Warehouse account.

      If the above doesn't help, your credit card company or bank will have more information.

      If using PayPal, please contact PayPal directly if your payment has been declined.

    • Redeeming a gift card

      Just add your code to the ‘Redeem Gift Voucher’ box at checkout and hit apply. It’s as easy as that! If the value of your order is less than the value of your gift voucher, the balance remains for next time. Please note, gift voucher are not currently available for purchase but will be back up and running soon.

    • Returning an item purchased with a gift card?

      If you decide to return your warehousefashion.com items, the original amount paid using a gift card will be added to the remaining balance on your gift card.

      See full terms & conditions here.

  • Size Guide

      International Conversion

      IN CM

      S/M
      M/L
      SIZE XS S/M XL
      M/L
      SIZE XS S M L XL
      UK 6 8 10 12 14 16 18
      EU EU 34 36 38 40 42 44 46
      USA/CA 2 4 6 8 10 12 14
      IT 38 40 42 44 46 48 50
      RU 38/40 40 42/44 46 48 50 54

      IN CM

      SIZE XS S/M XL
      M/L
      SIZE XS S M L XL
      BUST
      WAIST
      HIPS

      WOMENS LEG LENGTH guide only

       
      To fit measurement
      Wide leg trousers - casual
      Wide leg trousers - going out
      Ankle grazer trouser
      Legging
      Jeans
      Culotte

      STANDARD SKIRT LENGTHS (SIZE 10) guide only

       
      Micro mini
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      STANDARD DRESS LENGTHS FROM SHOULDER (SIZE 10) guide only

       
      Micro mini
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      how to measure

      1. Bust

        Measure under the arms at the fullest point around the bust horizontally.

      2. Bra

        Measure under the bust area.

      3. Waist

        Measure around the natural waistline.

      4. Hips

        With the feet together measure the fullest part.

      5. Inside Leg

        In bare feet take the measurement from the inside leg and measure down the inside leg to the floor.

      Plus Size & Curve Oasis is the destination to make sure you stay on top of your fashion game. With plus size clothing, cut with confidence, going from UK sizes 20 to 26, find your perfect outfit. From wardrobe staples to fashion- forward pieces, Plus promises to keep you on trend season after season.

      • UK Sizes 20 -26


      International Conversion

      IN CM

      L XL
      SIZE L XL
      SIZE 16/18 20/22 24/26
      UK 16 18 20 22 24 26 28
      EU EU 44 46 48 50 52 54 56
      EU DE EU DE 42 44 46 48 50 52 54
      USA/CA 12 14 16 18 20 22 24
      AUS/NZ 16 18 20 22 24 26 28

      IN CM

      SIZE L XL
      SIZE 16/18 20/22 24/26
      BUST
      WAIST
      HIPS

      WOMENS LEG LENGTH guide only

       
      To fit measurement
      Wide leg trousers - casual
      Wide leg trousers - going out
      Ankle grazer trouser
      Legging
      Jeans
      Culotte

      STANDARD SKIRT LENGTHS (SIZE 10) guide only

       
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      STANDARD DRESS LENGTHS FROM SHOULDER (SIZE 10) guide only

       
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      how to measure

      1. Bust

        Measure under the arms at the fullest point around the bust horizontally.

      2. Bra

        Measure under the bust area.

      3. Waist

        Measure around the natural waistline.

      4. Hips

        With the feet together measure the fullest part.

      5. Inside Leg

        In bare feet take the measurement from the inside leg and measure down the inside leg to the floor.

      Our Petite range has been designed and adjusted proportionally to fit and flatter a smaller frame for those who are 5'3" (160cm) or under.

      • Crop Top length reduced by 1.5cm
      • Standard Top length reduced by 4cm
      • Tunic length reduced by 4.5cm
      • Short Sleeve length reduced by 1cm
      • Elbow Sleeve length reduced by 2.5cm
      • 3/4 Sleeve length reduced by 3cm
      • Long Sleeve length reduced by 4cm
      • Crop Top length reduced by 1.5cm
      • Standard Top length reduced by 4cm
      • Tunic length reduced by 4.5cm
      • Short Sleeve length reduced by 1cm
      • Elbow Sleeve length reduced by 2.5cm
      • 3/4 Sleeve length reduced by 3cm
      • Long Sleeve length reduced by 4cm

      International Conversion

      IN CM

      S/M
      M/L
      SIZE S/M
      M/L
      SIZE S M L
      UK 6 8 10 12 14 16
      EU EU 34 36 38 40 42 44
      EU DE EU DE 32 34 36 38 40 42
      USA/CA 2 4 6 8 10 12
      AUS/NZ 6 8 10 12 14 16

      IN CM

      SIZE S/M
      M/L
      SIZE S M L
      BUST
      WAIST
      HIPS

      WOMENS LEG LENGTH (SIZE 10) guide only

       
      To fit measurement
      Wide leg trousers - casual
      Wide leg trousers - going out
      Ankle grazer trouser
      Legging
      Crop Wide leg

      STANDARD SKIRT LENGTHS (SIZE 10) guide only

       
      Mini
      Midi
      Midaxi
      Maxi

      STANDARD DRESS LENGTHS FROM SHOULDER (SIZE 10) guide only

       
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      how to measure

      1. Bust

        Measure under the arms at the fullest point around the bust horizontally.

      2. Bra

        Measure under the bust area.

      3. Waist

        Measure around the natural waistline.

      4. Hips

        With the feet together measure the fullest part.

      5. Inside Leg

        In bare feet take the measurement from the inside leg and measure down the inside leg to the floor.

      International Conversion

      UK 2 3 4 5 6 7 8 9 10
      EUROPE EUR 35 36 37 38 39 40 41 42 42½
      USA/CANADACA 4 5 6 7 8 9 10 11 12

      International Conversion

      IN CM

      S/M
      M/L
      SIZE XS S/M XL
      M/L
      SIZE XS S M L XL
      UK 6 8 10 12 14 16 18
      EU EU 34 36 38 40 42 44 46
      USA/CA 2 4 6 8 10 12 14
      IT 38 40 42 44 46 48 50
      RU 38/40 40 42/44 46 48 50 54

      IN CM

      SIZE XS S/M XL
      M/L
      SIZE XS S M L XL
      BUST
      WAIST
      HIPS

      WOMENS LEG LENGTH guide only

       
      To fit measurement
      Wide leg trousers - casual
      Wide leg trousers - going out
      Ankle grazer trouser
      Legging
      Jeans
      Culotte

      STANDARD SKIRT LENGTHS (SIZE 10) guide only

       
      Micro mini
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      STANDARD DRESS LENGTHS FROM SHOULDER (SIZE 10) guide only

       
      Micro mini
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      how to measure

      1. Bust

        Measure under the arms at the fullest point around the bust horizontally.

      2. Bra

        Measure under the bust area.

      3. Waist

        Measure around the natural waistline.

      4. Hips

        With the feet together measure the fullest part.

      5. Inside Leg

        In bare feet take the measurement from the inside leg and measure down the inside leg to the floor.

  • Contact us

      We are currently experiencing a high volume of enquiries. Response times may vary up to 10 hours on Facebook Twitter and WhatsApp, and up to 48 hours for email. Thank you for your patience.

      Please include your order number when contacting us.

      WhatsApp Us WhatsApp Us

      (Sorry, we don't have a phone number)